You can change your password at any time under https://passwordchange.volkswagen.de or (https://passwordchange-qs.volkswagen.de for CloudIDP-QA) if it is known.

Passwort Self Service (PWSS)

If you don't know your password you can access https://pwss.vwgroup.com (or https://pwss-qs.vwgroup.com for CloudIDP-QA) with your PKI card to get a new password. You can do this on a colleague's computer if you login on the page with your own PKI card.

In PWSS you have to access "My Accounts". Then you have to choose the system you want a new password for. In this case this is "W-TAMU, ... (Portal Applications and other Webservices)". Then click on "Request and display new password".

Enterprise Helpdesk (EHDD)

Alternatively, anyone can contact the Enterprise Helpdesk (EHDD) to request a new initial password.

If you own a a PKI-Card or a SecurID Token you can manage and reset your TOTP here.
If you don't own a PKI-Card, find a collegue who ones one and who belongs to your subdepartment or the department directly above. Ask him to visit the MFA-Selfservice (or MFA-Selfservice QA). There he can reset your TOTP for you.
If you don't have any collegue to help you out, please contact the CloudIDP-Support